Dear Customers,
Thank you for your continued support and trust in Moyustore!
We are always committed to providing you with high-quality products and services. However, due to the recent policy adjustments by U.S. Customs and Border Protection, we need to inform you of some important changes to ensure your orders can clear customs and reach you smoothly.
Policy Adjustment Details
According to the latest regulations by U.S. Customs, effective from February 4, 2025, all goods shipped from China (including Mainland China and Hong Kong) to the United States will no longer enjoy the tariff exemption policy for declared values under $800. In addition, all goods will incur additional tariffs on top of the original tariff base.
This policy change means that starting February 5, 2025, recipients of orders arriving in the United States using express delivery services will be required to provide the following information for customs clearance (non-express delivery is not affected):
The recipient's ID number or tax number (for customs registration).
Failure to provide the above information may result in the shipment not clearing customs, being returned, or incurring additional fines and fees. To avoid unnecessary delays and losses, please ensure you provide accurate information when placing an order.
Our Commitment
To ensure your orders are delivered smoothly, Moyustore will take the following measures:
When you place an order, we will remind you via email or site notification to provide your ID number or tax number.
Our customer service team will be available to assist you with any customs and tariff-related questions.
We will continue to work closely with our logistics partners to ensure your packages are delivered in the fastest and safest manner.
Tariff Inquiry References
For more information about tariffs, please refer to the following official websites:
U.S. HS Code lookup: https://rulings.cbp.gov/home
U.S. tariff rate lookup: https://hts.usitc.gov/
Normal logistics services are not affected by this change.
Thank You for Your Understanding and Cooperation
We understand that these changes may cause some inconvenience, but please understand that they are necessary to comply with the latest U.S. Customs regulations and ensure your orders clear customs smoothly. We deeply appreciate your understanding and cooperation!
If you have any questions regarding this policy change or need assistance filling out the customs information, please feel free to contact our customer service team at:
Email: service@moyustore.com
whatsapp: +86 19170214164
Thank you again for your continued support of Moyustore! We will continue working hard to provide you with quality products and excellent service.
Wishing you a pleasant shopping experience!
Moyustore Team
February 5, 2025